Our business is not necessarily "unique", and yet it's not like many others, either. There is NOWHERE that one can go to "learn" to be an "Electric Motor Repair Mechanic". Nor can an individual go to school to learn how to "Rewind an Electric Motor". Our business is 'HANDS ON". And that's the way our employees learn... they get their hands dirty! They take things apart and put them back together. All of this is under strict supervision of a knowledgeable "Senior Mechanic" or "Supervisor", but it's all "Learn By Doing".
So technical training is somewhat scarce. There are seminars to which our employees may be sent to learn about one specific product, like PLC's, or VFD's, or Welders, etc. A lot of these "seminars" are put together by our vendors, and the technical information is supplied primarily by the Manufacturers we represent. But in most cases, training is done "in house", by our Senior Mechanics and Technicians.
One of the newer advances in technology that has helped us a lot is the "Webinar". Since we're a member of EASA, we have access to continuing "Webinars" that are broadcast by EASA headquarters, and are taught by EASA's own engineering staff. It's really great because the communication is "2-way". We can hear and see what the instructor is talking about and if we don't understand something, we can break in and ask a question. Just like we were in the same room with them, except they're in St. Louis, Missouri and we're here in Hagerstown, MD. It really gives our new employees (and even the seasoned veterans) that personal touch by the leading engineers in the industry.
But again, there's nothing like "one-on-one" hands-on training. When it comes to mechanical things, I think "most" mechanics and technicians like to "work with their hands". So hands-on training suits them just find. At A.R.&E. we do our utmost to make the training of our new employees, and the refreshing of knowledge to our seasoned technicians, a routine and continual corporate requirement. Our company is only as good as our employees, and our employees are only as good, for you, as their inner most knowledge.