Emergency Generator Service
In addition to the sales and installation of Emergency Generators, A.R.&E. technicians can perform complete troubleshooting and maintenance of your emergency generator, no matter what manufacturer's name is on the enclosure.
Our technicians are experienced in performing complete PM (Preventive Maintenance) of the generator including oil and filter change, air filter change (as required), draining and refilling the cooling radiator with proper anti-freeze mixture (if equipped), and load testing and changing the battery (as required), in addition to other service items recommended by the manufacturer.
Our PM programs are based on manufacturer's recommendations of every 6 months. We schedule the PM at "your convenience", and will work with you to make the timing suit your schedule. The materials that are used by our technicians are all "manufacturer recommended brands and quality" so that all warranties will be maintained. When a PM is performed, we "always" run the engine to verify proper lubrication and that there are no filter leaks. During at least one of the annual checks, we like to also perform a FULL POWER LOSS TEST. This allows us to verify that the transfer switch operates properly and that the timing is set properly for startup and shutdown.
In addition to the PM programs, our technicians are trained and qualified to replace failed components, as needed, and troubleshoot issues that may arise with your generator and automatic transfer switch. In all cases, we use manufacturer's original components during these repairs.
The one portion of the emergency generator system that we CANNOT work on is the fuel supply. Natural gas, propane and diesel fuel and tanks, pumps and regulators should be handled by your fuel supplier. We'll work with them as the need arises but they are the people that need to perform any repairs and/or diagnostics.
So call our sales office to schedule your generator's PM and/or to set up a PM program. We'd be happy to help.